1111dd Terms and Conditions

1. General Provisions

These Terms and Conditions ("Terms") form a legal agreement between the 1111dd online gaming platform ("Platform", "we", "us") and its users ("you", "member"). By accessing this platform, opening an account, or using any service, you agree to be fully bound by these Terms.

1111dd is a safe and reliable online gaming platform offering live casino, slots, fishing games, cricket betting, and many more games for users in Bangladesh. Our goal is to ensure a safe, fair, and enjoyable gaming environment for all members.

Please read this entire document carefully before these terms take effect. If you do not agree with any term, please refrain from using the platform.

2. Eligibility and Registration

2.1 Age and Eligibility Requirements

To open an account and play games on 1111dd, you must meet the following requirements:

• You must be at least 21 years old.
• You must provide your complete and accurate identity information.
• Each person may open only one account.
• You must operate the account in your own name and for yourself — playing on behalf of a third party is prohibited.
• If you access the platform from a country or region where online gaming is prohibited, you bear full legal responsibility for that.

2.2 Registration Information

At the time of registration, you must provide accurate name, contact information, and payment-related details. Providing incorrect or false information may result in your account being suspended or closed at any time, and any deposited funds may be forfeited.

1111dd reserves the right to conduct identity verification (KYC) at any time. During this process, you may be asked to submit a national ID card, passport, or other government-issued documents.

3. Account Security

It is your responsibility to keep your account password and login details completely confidential. Follow the guidelines below to keep your account secure:

• Use a strong password and change it regularly.
• Do not share your login details with anyone else.
• If you suspect unauthorized access to your account, notify our support team immediately.
• End your session after logging in on a public or shared device.

You are responsible for all activities carried out on your account by others — unless you have notified us immediately. 1111dd is not liable for any loss resulting from unauthorized access.

4. Deposits and Withdrawals

4.1 Deposits

1111dd currently accepts funds via the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.

• Minimum deposit: ৳300 (for each method).
• Deposits are generally credited to the account instantly.
• You may only deposit funds using a payment account registered in your own name.
• Depositing using a third-party payment account is strictly prohibited.

4.2 Withdrawals

Withdrawal requests generally take 10 to 45 minutes to process.

• Minimum withdrawal: ৳500.
• Identity verification must be completed before making a withdrawal.
• Withdrawals will only be made to the same payment account used for the deposit.
• Withdrawals may be on hold if the wagering requirements for a bonus have not been met.
• 1111dd reserves the right to review any withdrawal request and request additional information if necessary.

5. Bonuses and Promotions

5.1 Welcome Bonus

New members are eligible for a 100% bonus up to ৳15,000 on their first deposit. For example:

• Deposit ৳1,000 and get ৳1,000 bonus — total balance ৳2,000.
• Deposit ৳32,000 and get a maximum bonus of ৳15,000 — total balance ৳47,000.

5.2 Wagering Requirements

To withdraw the welcome bonus, you must wager 25 times the bonus amount. Attempting to withdraw a bonus without meeting the wagering requirements will result in the bonus being cancelled.

5.3 General Bonus Terms

• Each bonus has a specific expiry period — unused bonuses will be cancelled after expiry.
• Attempting to claim bonuses by opening multiple accounts will result in all accounts being closed.
• If bonus abuse is proven, the relevant bonus and winnings will be forfeited.
• 1111dd reserves the right to change, suspend, or cancel any promotion.

6. Betting and Gaming Rules

All games on the 1111dd platform are operated by licensed software providers (Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming, Ezugi, NetEnt, Microgaming, and others) and fair play is guaranteed.

• Once a bet is confirmed, it cannot be changed or cancelled.
• If a bet is cancelled due to a technical error, the relevant amount will be refunded.
• The software system's records are considered final in determining game outcomes.
• If a game result is disputed, an investigation will be carried out using our system logs.
• For cricket betting on BPL, IPL, T20 World Cup, ICC tournaments, and other international matches, betting may close before the match ends.
• Bets will not be settled before the official result of an event is announced.

7. Prohibited Activities

The following activities are strictly prohibited on the 1111dd platform:

• Creating multiple accounts or operating another person's account.
• Using any form of fraud, hacking, bots, or automated software.
• Conducting transactions through money laundering or illegal funds.
• Exploiting any error in the platform's system or software to gain an unfair advantage.
• Operating games through fraudulent coordination with other members.
• Harassing or threatening platform staff.
• Opening or operating an account using a false identity.

If evidence of involvement in any of the above activities is found, the account will be closed immediately, all funds and winnings will be forfeited, and legal action will be taken if necessary.

8. Responsible Gaming

1111dd places the highest priority on responsible gaming. Gaming is a form of entertainment — it should never be considered a source of income.

• You can contact us to set daily, weekly, or monthly deposit limits on your account.
• Temporary or permanent account self-exclusion is available if needed.
• Only those aged 21 or above (21+) may use the platform.
• For more information on responsible gaming, visit our Responsible Gaming page.

9. Privacy and Data Protection

1111dd is committed to protecting your personal information. We use SSL encryption to keep all data secure.

For details on how your information is collected, used, and stored, please read our Privacy Policy.

• Your personal information is never sold to third parties.
• Information is used only for providing services, verifying identity, and meeting legal obligations.
• You may request to view or delete your stored information at any time.

10. Limitation of Liability

1111dd bears no liability in the following situations:

• A game being interrupted due to loss of internet connection or technical issues.
• Loss caused by problems with your device or software.
• Issues caused by third-party software providers.
• Loss resulting from your account login details falling into someone else's hands.
• Situations arising from any cause beyond our control (force majeure).

11. Account Closure and Suspension

11.1 Closure by Member

You may close your account at any time by contacting our support team. Before closing your account, make sure there are no unused funds in your balance — please withdraw any remaining funds before requesting account closure.

11.2 Closure by Platform

1111dd may suspend or close your account in the following circumstances:

• If any provision of these Terms is violated.
• If registration was completed with false or incomplete information.
• If evidence of fraud or misconduct is found.
• Due to regulatory or legal obligations.
• If the account has been inactive for an extended period.

12. Dispute Resolution

If you have a dispute or complaint about any matter, please contact our customer service team first. The support team will review the issue and attempt to resolve it.

To file a complaint:

• Submit your complaint in writing via email.
• We will try to resolve it within 30 days of the complaint submission date.
• For complex matters that require additional investigation, the timeframe may be extended.

13. Changes to Policy

1111dd reserves the right to partially or fully update these terms and conditions at any time. If changes are made, we will post a notice on the platform. Continued use of the platform after any changes will be considered as your acceptance of the updated terms.

Therefore, it is recommended that you visit this page regularly to stay informed about the latest terms and conditions.

14. Contact

If you have any questions or comments about these terms and conditions, please contact us through the following:

• Live Chat: 24/7 support is available directly on the platform.
• Email: [email protected]

Our support team is able to provide assistance in Bengali and is always ready to answer any of your questions.